Privacy Policy

Last updated: July 15, 2026

Privacy Statement. This Policy describes how Route 11 handles personal information you share with us through https://route11downey.com.

Data Collection. Information we collect includes contact details you submit (name, email, phone) plus standard server logs and basic analytics.

Use of Information. Personal information helps us reply to your inquiries, provide services you've requested, operate the Site, and meet legal duties.

Text / SMS Disclosure. Route 11 sends text messages to customers who opt in by entering a mobile number and agreeing to receive SMS on https://route11downey.com. Texts are about your request, appointment, or service; frequency varies with your activity in CA and beyond. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. This consent is optional, never a condition of buying, and we keep your number private.

Information Sharing. Route 11 does not sell your personal information. Limited sharing occurs with operational service providers and where legally compelled.

Cookie Use. We use cookies for Site functionality and basic analytics. Your browser settings let you control or remove cookies.

Safeguards. Reasonable security practices protect personal information. We cannot, however, warrant absolute security.

Your Choices. Where required by law, you may access, correct, or delete personal information we hold. Reach out to exercise any such right.

Age Restriction. The Site is not directed at children under 13, and we do not intentionally collect such children's information.

Outside Links. Links to third-party sites are provided as a convenience. We aren't responsible for their privacy practices.

Policy Changes. This Policy may be amended. The current version is always accessible on this Site.

Privacy Questions. Email [email protected] with any privacy concerns or requests.